Majestic Music Policies
Majestic Music Shipping Information
All shipping is weight based unless specified otherwise.
Shipping to United States only.
Standard Shipping
Products ship in 2 – 5 business days
7-10 day standard delivery time
Delivery confirmation available
Back orders: If an item is on back order you will be notified via E-mail or phone. Once item is back in stock it will ship ASAP unless you notify us differently.
For other shipping questions please send us an e-mail on or contact us page.
Privacy Policy for Majestic Music
Information automatically logged
We use your IP address to help diagnose problems with our server and to administer to our Web site.
Cookies
Our Site uses cookies to keep track of your shopping cart and affiliate information.
Order forms
Our site uses an order form for customers to request information, products, and services.
We collect contract information (like their e-mail information), financial information, (like their account or credit card numbers), and unique identifiers (like a pets name).
Contact information from the order form is used to ship purchases and information about our company. The customer’s contact information is also used to get in touch with the customer when necessary.
Financial information that is collected is used to bill the customer for products and services.
Unique identifiers (such as pet names) are collected from the Web site visitors to verify the user’s identity and for use as account numbers in our record system.
External Links
This site contains links to other sites. Majestic Music is not responsible for privacy practices or the content of such sites.
Choice/Opt out of contact list
You can send an e-mail to jeff@majesticmusicstore.com
You can send mail to the following postal address: Majestic Music, 1950 South White Mountain Rd., Suite A, Show Low, AZ 85901
Contacting the Web Site
If you have any questions about this privacy statement, the practices on this site, or your dealings with this web site, you can contact: jeff@majesticmusicstore.com
Majestic Music Return Policies
Defective returns are eligible for replacement or store credit only.
Defective returns are eligible for return only within 30 days of sale to retail customer. After 30 day, the consumer must return the product to the manufacturer’s authorized warranty station for warranty repair.
A copy of the Majestic Music sales receipt or invoice must accompany all defective returns. All items must be returned complete and with all original parts, documentation and packaging. Incomplete returns will incur a 20% manufacturer refurbishing fee.
Items showing customer abuse or wear will not be accepted.
We do not accept returns or exchanges on special order items.
All products must be returned in resaleable condition.
Returns will be credited at the price paid on the e-mail invoice or current selling price, whichever is lower, less any restocking fee.
We do not accept returns on custom order items. All custom orders sales are final.
Majestic Music is not responsible for late items or any charges created by delay in delivery.
Non-defective products may be returned at Majestic Music’s discretion and will be credited at the current Majestic Music selling price less a 20% restock fee and shipping. No returns will be accepted after 30 days.
Non-defective returns will be accepted for store credit only.
Majestic Music will only accept products purchased from Majestic Music.
Sales of closeout items are final. Only defective products may be returned for credit as per normal Majestic Music policies.
All returns must be shipped freight prepaid.
Items designed for consumer use but used commercially are not eligible for return.
Allow 10 days for processing returns.
Credit will not be issued until Majestic Music has received and examined the returned merchandise for damage or loss.
All claims for damage/pilferage must be filled with the delivery carrier within 10 days of receipt. Majestic Music cannot file this claim for you.
Save and return all original boxes and packing material.
All claims for shortages/mis-shipments/mis-billing must be made within 10 days of receipt of merchandise.
